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CALLBRIDGE

Acceptable use

Calling responsibly with CallBridge: identity, permission, safety and respect for the person answering. Pre-launch draft.

Updated

Pre-launch draft

This document is a pre-launch draft. The operating entity, contact details, processing arrangements and final terms will be confirmed before public service availability.

Respect the person answering

Contact people only where you have a lawful basis and any required permission. Identify yourself, explain the purpose of the call and respect a request to stop. Translation does not remove rules about unsolicited calls, marketing or participant notices.

Uses that do not belong here

  • Fraud, scams, impersonation or misleading claims about identity or affiliation.
  • Harassment, threats, abuse, discriminatory targeting or repeated unwanted contact.
  • Unlawful telemarketing, robocalling, caller-identity manipulation or evasion of calling restrictions.
  • Unauthorized recording, disclosure of private information or misuse of generated speech.
  • Attempts to bypass access controls, exploit the service or interfere with telecommunications networks.

Use the right support for the situation

Do not use CallBridge as an emergency service. Automated translation is not a substitute for qualified medical, legal or other professional interpretation. Do not present generated speech as a verified statement or certified translation.

Report a concern

Send service abuse or security concerns to tech@raketalabs.com. Include relevant non-sensitive context. Access may be restricted when needed to protect people or the service, subject to applicable terms and law.

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