Live captions for translated phone calls.

A second way to follow along

During a call, the app shows original speech and its translation as live captions. This gives the caller a written reference alongside the spoken conversation. The recipient can keep using their regular phone.

Useful for the small details

Suppose a supplier gives you an order reference. Read the caption, then ask them to confirm each digit or spell the name. If the text and what you heard do not agree, pause and clarify instead of guessing. Captions are generated automatically, so they are an aid to the conversation rather than a certified record of an agreement.

Words deserve care, too

Call speech and generated text are processed to provide translation and captions. Consider what you share, tell the other person about translation and consult the voice-processing information before using the app for sensitive conversations.

Use captions to ask a better follow-up

If an address appears in the caption, read it back and ask the person to confirm the spelling. For a booking reference, repeat the characters in small groups. A visible translation gives you something to check; it does not remove the need to check it.

A useful closing question is: “Have I understood correctly that we will meet on Tuesday at ten?” Confirming the complete sentence gives the other person a chance to correct the date, time or plan.

Live captions are a during-call aid

Live captions help you follow what is being said while the conversation is taking place. They are different from a saved recording, an exported transcript or a meeting summary. If your task requires one of those options, ask the team about its current availability before planning your workflow.

If you need to retain information from a conversation, first check the current product options and the speech-processing information. For an agreement or a detail you will act on, ask the other person to confirm it through an appropriate written channel.